Privacy Policy
Page Rehab Healthcare LLC (“we,” “our,” “us”) welcomes you to our website at pagerehabhc.com. We are committed to safeguarding your privacy and protecting your personal data in accordance with applicable privacy laws and our responsibilities as a data controller. This Privacy Policy outlines the types of personal data we collect, the purposes for which it is processed, your rights, and how we maintain your data’s confidentiality and security.
1. Our Commitment to Privacy and Data Protection
Your right to privacy and the protection of your personal data is fundamental. We design all our services, practices, and technology with privacy in mind. We aim to ensure transparency in how we process your information, offer robust security controls, and honor the choices you make in managing your data.
2. Scope of This Privacy Policy and Role as Data Controller
This Privacy Policy applies to the collection and processing of personal data through pagerehabhc.com and any interactions you have with us through email, phone, or other channels. Page Rehab Healthcare LLC is the data controller for the purposes of GDPR, CCPA, and other applicable data protection regulations. As data controller, we determine the purposes and means by which your personal data is processed.
3. Categories of Data We Process
We collect and process the following categories of personal data in connection with your use of pagerehabhc.com and our services:
A. Usage Data
Includes data such as browser type and version, IP address, device identifiers, referral sources, session data, pages viewed, and browsing actions. This helps us improve website functionality and enhance security.
B. Account Data
Includes your full name, email address, telephone number, postal address, and any other information you provide when creating an account or submitting forms through our website.
C. Profile Data
Includes your service preferences, past interactions, behavior on the website, and purchase history. This enables a tailored experience and relevant service offerings.
D. Communication Data
Includes content of communications (e.g., inquiries, support requests), metadata associated with email or contact form submissions, and correspondence history.
E. Technical Data
Comprises information about the devices you use to access pagerehabhc.com, including operating system, hardware information, mobile network data, and browser configuration.
F. Transaction Data
Includes details of services purchased, payment information (processed securely via third-party providers), order history, billing and delivery addresses.
G. Preference Data
Includes your preferences for receiving marketing communications, product and service interests, and your choices for how we interact with you.
4. Legal Bases for Processing Personal Data
We process your personal data based on one or more of the following lawful bases, as permitted under GDPR and CCPA:
– Consent: Where you have given explicit permission for us to process your data for specific purposes, such as marketing.
– Contractual Necessity: Where processing is required to fulfill a contract with you or to take preparatory steps before entering into a contract.
– Legal Obligation: Where we are required to comply with a legal or regulatory obligation.
– Legitimate Interests: Where we have a legitimate business interest that is not overridden by your rights and freedoms—for example, fraud prevention or service improvement.
5. Your Rights
You have the following rights under GDPR and CCPA:
– Right of Access: To request confirmation of whether we process your personal data and to access that data.
– Right to Rectification: To request the correction of inaccurate or incomplete data.
– Right to Erasure: To request deletion of your data, subject to legal retention obligations.
– Right to Restriction: To request the limitation of processing under certain circumstances.
– Right to Data Portability: To receive your data in a structured, machine-readable format for transfer to another controller.
– Right to Object: To object to processing based on our legitimate interests or for direct marketing purposes.
– Right Not to Be Subject to Automated Decision-Making: We do not use your data for profiling or automated decisions with legal or similarly significant effects.
California residents have additional rights under the CCPA, including rights to notice, access, deletion, and non-discrimination for exercising privacy rights.
To exercise any of the above rights, please contact us at [email protected].
6. Security Measures
We implement industry-standard technical and organizational security measures to protect your personal data, including:
– Encryption of sensitive data in transit and at rest
– Role-based access controls and authentication protocols
– Routine data backups and disaster recovery measures
– Employee training on cybersecurity and data protection measures
– Monitoring and logging of systems to detect unauthorized access
While we strive to maintain the utmost level of security, no method of electronic transmission or storage is absolutely secure.
7. International Data Transfers
If your personal data is transferred outside of your local jurisdiction, including jurisdictions outside the European Economic Area (EEA), we ensure such transfers are protected using:
– Standard Contractual Clauses approved by the European Commission
– Binding Corporate Rules (where applicable)
– Equivalent measures to provide adequate data protection compliant with applicable laws
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected and to comply with legal, regulatory, accounting, or reporting obligations.
Standard retention timeframes:
– Usage and Technical Data: up to 12 months
– Account and Transaction Data: up to 7 years
– Communication and Support Data: up to 3 years after last interaction
– Preference Data: retained until you withdraw consent or opt out
9. Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your user experience. Types of cookies include:
– Essential Cookies: Necessary for website functionality, such as log-in and page navigation.
– Functional Cookies: Enable personalization features, such as language settings or saved preferences.
– Analytics Cookies: Help us understand how users interact with pagerehabhc.com (e.g., Google Analytics).
– Performance Cookies: Used to monitor and improve website performance through error logging and usage statistics.
10. Cookie Management and Compliance
We provide you the opportunity to manage your cookie preferences upon your first visit to pagerehabhc.com. You may change or withdraw your consent at any time via the “Cookie Settings” link available on our website.
In compliance with GDPR and CCPA:
– Non-essential cookies are used only with your prior consent.
– We honor Do Not Track (DNT) browser signals.
– California residents may opt out of the “sale” or “sharing” of personal data, as defined by the CCPA.
11. Children’s Data Protection
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal data from children. If we become aware that we have collected personal data from a child under 13, we will promptly delete such data. Parents or guardians who believe that their child has provided us with personal information may contact us at [email protected].
12. Policy Changes and Notifications
We reserve the right to update this Privacy Policy to reflect legal, operational, or technological changes. If material changes are made, we will notify users through prominent notices on pagerehabhc.com and/or via direct communications where appropriate. Your continued use of the website after such updates constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us at:
We are committed to upholding the principles of responsible data processing and compliance with applicable privacy regulations, including the GDPR and CCPA. Please do not hesitate to contact us if you have any concerns about your privacy or how your data is handled.